Assistant Store Manager

General summary:
The Assistant Store Manager assists the Store Manager in motivating and inspiring their team to achieve store productivity goals. They help the Store Manager to analyze week to date, period to date, and year to date sales, and develop action plans to drive top line sales. Other responsibilities include; managing payroll budgets to ensure store's contribution is on target, ensuring the individual and collective skills of the team are utilized effectively, and both the staff and customer experience is positive. Assists Store Manager in recruiting and hiring appropriately to ensure store is fully staffed at all times. Effectively manages store operations, ensuring consistency and compliance.
Major Duties and Responsibilities:
Assists Store Manager in responsibility for the store
Consistently creates a welcoming environment for the customer by greeting and assisting; as well as quickly responding to customer inquiries and needs
Demonstrates desired behaviors for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customers
Assists Store Manager with providing a strong leadership presence and control in store, while ensuring that all customers receive good service and quality merchandise
Utilizes company tools to diagnose opportunities and develops action plans to improve performance
Forecasts/reforecast business, focusing on productivity to meet sales goals
Identifies opportunities to drive traffic into the store through community events (weddings, parties, etc.)
Regularly communicates with Store Manager to discuss strengths, opportunities, and trends in business
Assists Store Manager in partnering with corporate office personnel to increase sales, drive/promote merchandise categories, and expand markets
Helps Store Manager in identifying training needs and providing ongoing training opportunities to the team as needed
Leverages individual staff strengths, and creates developmental plans to prepare all level positions for future growth within the organization
Assists in hiring to the needs of the business, actively recruiting to ensure open positions are filled quickly
Assists Store Manager in delivering consistent, in the moment, feedback and coaching
Ensures company standards are met for store and associate appearance at all times
Prioritizes, plans, and adjusts schedules as necessary to maximize sales
Plans, coordinates, and executes all Merchandise Calendar direction, campaigns, and sales promotions in a timely manner
Ensures all pricing, signage, and displays are correct at all times
Receives regular vendor deliveries and stocks sales floor in a timely manner
Responsible for controlling inventory stock levels and reordering as necessary within budget
Enforces all company policies and procedures, including health, safety, and security
Manages and controls shrink
Performs all duties as directed by supervisor
Skills Required:
Financial and Business Acumen: Ability to evaluate financial and business indicators and translate data into actionable information to drive results
Problem Solving & Decision Quality: Able to use rigorous logic and methods to solve problems with effective solutions
Relationship Management: Able to build constructive and effective relationships
Ability to influence at all levels, as well as a demonstrated ability to work effectively within a team and be assertive in driving successful management strategies
Influencing and Negotiation: Can present ideas and directions that lead others to action
Planning and Priority Setting: Demonstrate an ability to set objectives and goals and organize work appropriately to meet and exceed goals .Possess strong organizational and time management skills
Demonstrates strong listening, written and oral communication skills
1-3 years experience in retail store management
Strong verbal and written communications skills
Must be an excellent organizer and problem solver with strong project management skills
Possess strong interpersonal skills to communicate with confidence to both internal and external customers

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